Terms of Service

1. Service Description

EmailPro is a free email management platform provided by Zorlen Tech Limited that enables users to:

• Manage professional email addresses for their domains
• Integrate with third-party email services (ImprovMX, SMTP providers)
• Organize, search, and manage email communications
• Access advanced features like favorites and Telegram integration
• Send and receive emails through configured SMTP providers

2. User Accounts and Responsibilities

Account Creation

To use EmailPro, you must:

• Provide accurate and complete registration information
• Be at least 13 years of age
• Maintain the security and confidentiality of your account credentials
• Notify us immediately of any unauthorized access to your account

User Responsibilities

You are responsible for:

• All activities that occur under your account
• Maintaining accurate and up-to-date account information
• Complying with all applicable laws and regulations
• Respecting the rights and privacy of others

3. Acceptable Use Policy

Permitted Uses

You may use EmailPro for legitimate purposes, including:

• Personal and business email communication
• Managing domain-based email addresses
• Organizing and searching your email communications
• Integrating with approved third-party services

Prohibited Activities

• Sending spam, unsolicited bulk emails, or commercial messages without consent
• Distributing malware, viruses, or other harmful software
• Engaging in illegal activities or violating any applicable laws
• Harassment, abuse, threats, or intimidation of others
• Impersonating others or providing false identity information
• Attempting to hack, disrupt, or compromise our systems or security
• Violating intellectual property rights of others
• Using the service to store or transmit illegal content

4. Third-Party Integrations

EmailPro integrates with various third-party services:

• ImprovMX: Email forwarding and alias management
• SMTP Providers: Mailjet, SendGrid, Brevo, and others for email sending
• Telegram: Optional notification service

Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the availability, performance, or policies of third-party services.

5. Service Availability and Modifications

We strive to provide reliable service, but:

• The service is provided "as is" without warranties of any kind
• We do not guarantee 100% uptime or uninterrupted availability
• Scheduled maintenance or technical issues may cause temporary service interruptions
• We reserve the right to modify, suspend, or discontinue features with notice
• We may impose usage limits or restrictions as necessary

6. Privacy and Data Protection

Your privacy is important to us:

• We collect and process personal data as described in our Privacy Policy
• You retain ownership of your email content and data
• We implement security measures to protect your information
• You can delete your account and data at any time
• We do not sell your personal information to third parties

7. Intellectual Property Rights

Regarding intellectual property:

• You retain all rights to your email content and personal data
• We own all rights to the EmailPro software, platform, and related intellectual property
• You grant us a limited license to process your data solely to provide the service
• You may not copy, modify, distribute, or reverse engineer our software
• Our trademarks and branding may not be used without permission

8. Limitation of Liability

• We provide the service "as is" without warranties of merchantability or fitness for a particular purpose
• We are not liable for indirect, incidental, special, or consequential damages
• Our total liability is limited to the amount you paid us (which is $0 for free accounts)
• We are not responsible for data loss, business interruption, or third-party service failures
• You use the service at your own risk and discretion

9. Indemnification

You agree to indemnify and hold harmless Zorlen Tech Limited from any claims, damages, losses, or expenses arising from:

• Your use or misuse of the EmailPro service
• Your violation of these Terms of Service
• Your violation of applicable laws or third-party rights
• Your email content or communication activities
• Your negligent or wrongful conduct

10. Account Termination

Termination by You

You may terminate your account at any time by:

• Using the account deletion feature in your dashboard
• Contacting us directly to request account closure

Termination by Us

We may terminate or suspend your account if:

• You violate these Terms of Service
• You engage in prohibited activities or abuse
• Required by law, regulation, or legal process
• Necessary to protect our service, systems, or other users
• Your account remains inactive for an extended period

11. Changes to Terms

We may update these Terms of Service from time to time. When we do:

• We will notify you of material changes via email or service notification
• Updated terms will be posted with a new "Last updated" date
• Continued use of the service constitutes acceptance of updated terms
• If you disagree with changes, you may terminate your account

12. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of the jurisdiction where Zorlen Tech Limited is incorporated. Any disputes will be resolved through:

• Good faith negotiation as the first step
• Binding arbitration if negotiation is unsuccessful
• Individual basis only (no class action lawsuits)
• Jurisdiction in the courts where Zorlen Tech Limited is located

13. Severability and Entire Agreement

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Zorlen Tech Limited regarding the EmailPro service.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

• Email: legal@zorlen.com
• Support: support@zorlen.com
• Website: zorlen.com
• Company: Zorlen Tech Limited